Three Minutes to Install an Open Text Fax Gateway

By Matthew Williams

Whenever I take on a brand new project, I like to put it off as long as possible. This is great at first, but then usually backfires on me when I realize that the job was actually going to be more difficult than I expected. So when my manager asked me to put together a video on configuring the brand new Open Text Fax Gateway 308, I did the usual: put it on the backburner. The day before deadline, I started to panic because I thought it was going to be a little more difficult. I was shocked at what actually happened.
 
The Open Text Fax Gateway 308 is an 8-port FXO device designed to be as easy to use as possible, while allowing heaps of functionality from even the most demanding customers. When I hear that a product is “easy to use,” the phrase is not always entirely … hmm what’s the right word … accurate? It is with this product!
 
I plugged in the device to power, Ethernet, and a phone line and made three changes in the friendly Web-configuration tool. Within three minutes I was able to successfully send and receive faxes in Open Text Fax Server, RightFax Edition. I am amazed at how easy to use this thing really is. I have spent hours or longer with some other devices trying to get them configured just right, even with a certified engineer from that vendor sitting right next to me. Based on my previous experience, it is not supposed to be this easy.
 
Usually when something is this easy to use, huge sacrifices have been made to limit functionality. But that is not the case here. With a three minute configuration, my gateway is not acting very intelligent, but I could have spent a bit more time adding all sorts of other functionality. I could have configured digit manipulation, gateway redundancy, alternate routes, and much more. You can contact a Sales Representative for more information on capabilities. Open Text’s Partners have been thoroughly trained to implement Fax-over-IP and the new Fax Gateway product line.

 As explained in this in-depth White Paper, Open Text Fax Gateways are designed to easily integrate into virtual Fax Server environments.  To show what they look like and how they work, I’ve created this high-definition Video that illustrates how to configure one to send and receive faxes. 

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