Eliminating Fax Machines in Small to Medium Size Enterprises

“If a 25 person organization manually faxes 30 two-page documents daily, it is squandering approximately 1,000 man hours per year.”  Source: Mary Kauffman- The Kauffman Group

Many small to medium size organizations still use standalone fax machines to conduct daily business. What they might not realize is the amount of money they are spending annually simply to maintain a single machine.  One Fax machine can cost an average of $1000 annually to maintain. This is not even taking to account the amount of time that is wasted from retrieving these faxes from the machine and ensuring they are directed to the appropriate recipient. 

OpenText fax solutions eliminate the need for fax machines and keep businesses from losing important information, thus saving time and money. Below are some questions to take into account for deciding to implement a faxing solution to replace fax machines in your organization:

  • How much do you spend annually on maintaining fax machines in your office? (paper, toner, repairs etc.)
  • How much time are associates wasting on a daily basis from retrieving, and rescanning faxes from machines?
  • Is vital information being lost in fax transactions?
  • Would you like to streamline your business to ease the amount manual paper processes?
  • Are there security and compliance issues that you face from having fax machines outputting sensitive information?
  • Do you want better control and availability to see audit trails of your faxes?

 Open Text Fax Server, RighFax Edition and Fax Appliance, Fax Press Edition offer solutions for small to medium size enterprises looking to eliminate traditional fax machines and reduce the amount of lost information, increasing the compliancy and saving money.

OpenText Fax Server Business Edition is the optimal fit for small to medium size organizations. The Business Server software is a stand-alone fax server comes standard with the SMTP Gateway and allows a maximum of 30 channels.  Business Server also allows for telephony-based routing including: DID, Dialed Number Identification Service (DNIS), DTMP, CSID and Automatic Number Identification (ANI).

Fax Appliance, FaxPress Edition is an all-in-one hardware and software solution that offers a variety of features ideal for small to medium size enterprises. The 2500 analog 1 channel option is the smallest option and can be purchased for under $2000. This allows companies sending and receiving fewer than 480 pages of faxes per-day to have a low cost, high ROI solution in their office. The Enterprise Redundant System is a digital option that is available in up to a 72 channel option. The available unit options are the 2500, FaxPress Desktop Edition, Premier and the Enterprise Redundant. FaxPress is the perfect fit for small to medium size organizations looking to automate their faxing process with a user friendly interface and simple to install combined solution.

Open Text Fax & Document Distribution Group has published a free guide detailing document strategies for small and medium sized enterprises and you can download it from here

For more information on OpenText Fax Server, RightFax Edition and Fax Appliance, FaxPress Edition visit our website at:



Written by Kate LeRoy with Open Text’s Fax & Document Distribution Group. 



1 Response to “Eliminating Fax Machines in Small to Medium Size Enterprises”

  1. 1 Faxing Software February 19, 2010 at 4:45 pm

    Great post.. Came across your site on Google and I have to say I’m very impressed. Keep up the good work and I’ll be coming back for more updates. Thanks again!

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