The Gateway to Fax over IP

By Adam Friedmann

Last week I had the opportunity to demonstrate and train some of our partners on how to use our new analog Open Text Fax Gateway hardware, the 308. This is just one of the models available in our full line of analog and digital gateways. How did it go? It was extremely positive. Why? Many reasons, to name a few:

  • The product is specifically built for faxing making it easier to configure.
  • The device can handle a DocTransport failure and re-route to another available DocTransport
  • The devices have been tested with an extensive number of switches.

When product management first told me that we were going to have a media gateway in our line I was a little concerned. I had worked with other media gateways in the past and found them difficult to configure for faxing.

One month later a cardboard box arrived at the office. It was the new gateway that had been pre-configured to work specifically for faxing. This is what my bosses were calling a single-purpose device. I opened the box, plugged the device in and gave it an IP address that allowed me to access it from my network.  I opened the web based graphical interface, not sure of what I would find. After making a few changes to settings I was faxing.

Next I wanted to explore some of the more advanced features.  After some adjustments I was able to get the device to route to different Fax Servers based upon dialing rules I had created. I changed a few more settings and was able to set up the device to send to redundant Fax Servers. I would send a fax from a fax machine and if the first Fax Server was available the device would route to it. I shut down the first Fax Server and sent another fax to the gateway from a fax machine and the gateway automatically routed it to the second Fax Server.

Finally I wanted to test if the gateway would automatically know if the first Fax Server was brought online. I turned the first Fax Server back on sent another fax and the gateway routed to it. Success!  

The Open Text Fax Gateways along with Open Text Fax Server provide everything needed to easily implement a Fax over IP solution.  To learn more about the Open Text Fax Gateway, click here and be sure to download our new whitepaper on virtualization while you are there.


0 Responses to “The Gateway to Fax over IP”

  1. Leave a Comment

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

RSS Open Text Fax & Document Distribution Group

  • SIP Trunking: Part 2 May 14, 2010
    In part 2 of the 3-part SIP Trunking series, we go beyond the simple implementation approach of just providing an IP address and explain the additional work required to get any fax server to interoperate with the SIP Trunk.
  • SIP Trunking: Part 1 May 3, 2010
    Senior Technical Trainer Adam Friedmann discusses Session Initiation Protocol (SIP) and the benefits of SIP Trunks.
  • European Distributor Automates Order Processing with Enterprise Fax and Content Management Solution April 28, 2010
    Cito Benelux replaced manual fax and order processing with an integrated fax and content management solution to automate and optimize order processing resulting in faster, error-free processing, enhanced service and compliance, and the elimination of fax machines.
  • Open Text at Interop, Las Vegas 2010 April 25, 2010
    The Open Text Fax and Document Distribution Group participated in the InterOp 2010 show held in Las Vegas during the last week in April. The event was IT focused with companies representing areas such as computer and network monitoring, VoIP, virtualization, cloud computing, hosting, and security. We had a steady stream of traffic and discussions […]
  • Three Minutes to Install an Open Text Fax Gateway March 31, 2010
    International Technical Instructor Matt Williams, is surprised at how quickly and easily he got an Open Text Fax Gateway up and running after opening the box.

%d bloggers like this: